Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 30 Apr 2022 09:24:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
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<div dir="auto">Said information, not given to me by your sales team while issuing me credit note.. also not mentioned on credit note terms behind.... </div>
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<div dir="auto">You knows because you work there... as customer we do not have this information...</div>
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<div dir="auto">However, that is my money (not gift card from you), i spent 5 bd and now remaining 4.5 bd balance still there...</div>
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<div dir="auto">On final note, do the needful to provide me my balance amount or send me in written that your money we can not give you.... </div>
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<div dir="auto">I will send this case to bahrain consumer  department with supporting documents..</div>
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<div dir="auto">Awaiting your favourable reply..</div>
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<br>"<span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Kindly note: The voucher code can only be used once, on a single transaction – per head/credit card/registration. "</span><br><br><br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Sat, 30 Apr 2022, 10:09 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Takender,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience you have faced.<br><br>After checking and investigating your order information we can see that you have used the voucher code: 73661570248126481958,  in the order: 7367890454.</div>
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<div dir="ltr">Kindly note: The voucher code can only be used once, on a single transaction – per head/credit card/registration. <br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043333825631'>20220430_121233.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4274581