Subject: New Reply Received - Fw: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 29 Apr 2022 18:31:08 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Fw: Your refund is on its way  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId4f0d73de-a068-4b8b-908d-df6f59679cc4" class="inline-image-global inlined-image-cid-4f0d73de-a068-4b8b-908d-df6f59679cc4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMzcxMDUzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nm7Wpxq24lGk21zTnmFw0KgI-oMz1QUmbOa4HM-MPHU" data-id="2043333710535" style="width:100%;max-width:800px"><br>
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<br>I have already replied, please see the attachment !!<br id="yMail_cursorElementTracker_1651256949549"><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 29, 2022 at 8:20 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9708650145"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4277680</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div id="yiv9708650145yqtfd38338" class="yiv9708650145yqt2290038533"><div dir="ltr">Hi Eslam,</div></div>
<div dir="ltr"><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 29.17) on (28/04/2022)  for the returned item: Sustainable Bossini Solid Denim Jacket with Long Sleeves, and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Kindly confirm if you returned the item: Sustainable Solid Zip Through Denim Biker Jacket with Long Sleeves so that we assist you with this accordingly.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4277680