Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Apr 2022 07:47:14 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery This was one of the most stressful experience i’ve had, placed the order on 25th april hoping to receive the order the next daywhich usually happens and also mentioned on the app but till now havent received my order.
Every morning i get a message saying that my order is out for delivery and by the end of the day i get a message saying “sorry we missed your order”.
Also filed a complaint 3 three times through the call centre and they promised to escalate my delivery but no luck yet.
Also i had ordered some gifts for an occasion which has already passed and now no point of receiving the order, PLEASE CANCEL MY ORDER AND ISSUE REFUND IMMEDIATELY.
Also i demand a compensation for the time and energy i wasted in calling the call centre for several attempts of tracking. In this time that i wasted, i could have gotten a better deal elsewhere and much faster and better service. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4282978