Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 Apr 2022 13:56:44 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Yes, please cancel. </div>
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<div>On Thu, Apr 28, 2022, 5:48 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Lawangeen,<br><br>Thank you for getting in touch with us.<br><br>
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<div dir="ltr">We sincerely apologize for the issue you are facing however, we are unable to make any changes to your order once the order has been confirmed.</div>
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<div dir="ltr">At the moment, we can cancel the item from your order if you wish, and this is only available before the order is shipped.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4276990