Subject: New Reply Received - طلب ارتجاع 1002254184
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Apr 2022 13:19:32 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  طلب ارتجاع 1002254184  Ticket comment <div>Dear Valued Customer ,</div>
<div>Greetings ,</div>
<div>waiting for your kind feedback<br> <br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Abdelrahman Mohamed </span> <br> <br>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 4/4/2022 1:27:00 PM<br><b>To:</b> [email-masked];[email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#4079360] - طلب ارتجاع 1002254184  [CaseReference:CAI/0422/70]</span>
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<div>Dear Valued Customer ,</div>
<div>Greetings ,</div>
<div>waiting for your kind feedback<br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Abdelrahman Mohamed </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 4/3/2022 9:56:00 AM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#4079360] - طلب ارتجاع 1002254184  [CaseReference:CAI/0422/70]</span>
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<br><div>Dear Valued Customer ,</div>
<div>Greetings ,</div>
<div>kindly be noted that the provided phone number#201006798697 is wrong could you please provide us the correct on </div>
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<span style="font-family: Calibri; font-size: 16px">Best Regards <br> Abdelrahman Mohamed </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 4/1/2022 10:28:00 PM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#4079360] - طلب ارتجاع 1002254184  [CaseReference:CAI/0422/70]</span>
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<br>Dear valued customer,<br>Greetings  <br>The courier will be sent to the client tomorrow to collect the shipment<br><br> <br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Ismail Hasan </span> <br> <br><div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) currentColor currentColor; padding: 3pt 0in 0in; border-image: none"><div class="MsoNormal">
<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 4/1/2022 7:35:00 AM<br><b>To:</b> [email-masked];[email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#4079360] - طلب ارتجاع 1002254184</span>
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<div class="MsoNormal">Dears <a id="OWAAM2EB6982420E04FD39F4ABCB62136B30C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family: "Calibri",sans-serif; text-decoration: none'>@Service Center - CAI E-commerce A</span></a>
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<div class="MsoNormal">Please assist. </div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Direct Line: 966115121821</span></div>
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<span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Email:
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<b>From:</b> Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, April 1, 2022 12:14 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4079360] - طلب ارتجاع 1002254184</div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Hi Team,<br>
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Problem Statement: Late Collection<br>
Order ID: 2108135549<br>
Order Date: Mar 17, 2022<br>
Tracking ID: 47379740730<br>
RMA: 1002288657<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on Mar 20, 2022 and till now the item has not been collected from the customer so kindly arrange the collection on a priority basis.<br>
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Regards,<br>
Samer.</span></div>
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</span><span style='color: white; font-family: "fdtktid",serif; font-size: 1pt'>4079360:1125156</span><span style="font-family: -apple-system; font-size: 10.5pt">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4079360