Subject: Ticket Assigned - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Apr 2022 15:47:59 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information Order id:  9560264393
Hello, i will return this item as the product description is wrong. On the site,  the item says maximum recommended weight is 34kg. I just received the item and in the box it is written up to 15kg only. I have the screenshots to show. My son’s weight is 30kg. And this will not fit for my son. Please let me know how to proceed. Thank you https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4046277