Subject: New Reply Received - Payment deduction
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Apr 2022 12:39:36 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Payment deduction  Ticket comment <div>Please update 
</div>
<div>
<br>
</div>
<div id="ms-outlook-mobile-signature" dir="auto">
<div dir="auto">Regrads</div>
<div dir="auto">
<br>
</div>
<div dir="auto">Shoaib Noor </div>
<div dir="auto">
<br>
</div>
<div dir="auto">Mobile: 971-553352498 </div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: shoaib noor &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, April 3, 2022 5:21:53 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Payment deduction
</div>
<div> </div>

<div>
<div dir="auto">Ok,</div>
<div dir="auto">I am waiting for the resolution </div>
<div>
<br>
</div>
<div id="x_ms-outlook-mobile-signature" dir="auto">
<div dir="auto">Regrads</div>
<div dir="auto">
<br>
</div>
<div dir="auto">Shoaib Noor </div>
<div dir="auto">
<br>
</div>
<div dir="auto">Mobile: 971-553352498 </div>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, April 3, 2022 5:19:07 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Payment deduction</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4096777</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4096777<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">huma sayed : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Shoaib,</div>
<div dir="ltr">
<br>
Thank you for contacting us.<br>
<br>
</div>
</div>
<div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt">We’rereally sorry if we’ve taken longer than usual to get back to you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt">Ourteam is working on your issue, and will get back to you as soon as possible.</span></div>
<div style="margin:0in 0in 0.0001pt">
<span dir="ltr" style="font-size:10.5pt">​</span><br>
</div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt">Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br>
 </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span dir="ltr" style="font-size:10.5pt">Your Friends,</span></div>
<div>
<span style="font-size:10.5pt">The </span><span style="font-size:10.5pt">S</span><span style="font-size:10.5pt">upport Team</span>
</div>
</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4096777