Subject: New Reply Received - طلب ارتجاع 1002254184
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 04 Apr 2022 12:17:04 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  طلب ارتجاع 1002254184  Ticket comment <div>Dear Valued Customer ,</div>
<div>Greetings ,</div>
<div>kindly waiting for your kind feedback <br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Abdelrahman Mohamed </span><br><br>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 4/3/2022 12:34:00 PM<br><b>To:</b> [email-masked]; [email-masked]; [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: RE: [#4079360] - طلب ارتجاع 1002254184 [CaseReference:CAI/0422/2008]</span>
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<br><div>Dear Valued Customer ,</div>
<div>Greetings ,</div>
<div>kindly be noted that the phone number wrong cloud you please provide us with correct one <br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Abdelrahman Mohamed </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 4/3/2022 12:01:00 PM<br><b>To:</b> [email-masked]; [email-masked]; [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: RE: [#4079360] - طلب ارتجاع 1002254184 [CaseReference:CAI/0422/2008]</span>
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<br><font>CAI Aramex Customer Service team.<br>
Your request has been received and will be viewed by a member of our team.
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The case reference assigned to your request is: CAI/0422/2008 . Please make sure to keep the case reference number in the subject field for all communications related to this request.
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<b><span style='font-family: "Tahoma","sans-serif"; font-size: 10pt'>From:</span></b><span style='font-family: "Tahoma","sans-serif"; font-size: 10pt'> [email-masked] <br><b>Sent:</b> 4/3/2022 12:00:36 PM<br><b>To:</b> [email-masked]; [email-masked]; [email-masked]<br><b>Cc:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#4079360] - طلب ارتجاع 1002254184</span>
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<div class="MsoNormal">Dears <a id="OWAAM3DD46DB4F7A343E180EC17559579879E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family: "Calibri",sans-serif; text-decoration: none'>@Service Center - CAI E-commerce A</span></a>
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<div class="MsoNormal">Please assist. </div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Direct Line: 966115121821</span></div>
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<span style='color: black; font-family: "Trebuchet MS",sans-serif; font-size: 10pt'>Email:
</span><span style='font-family: "Arial",sans-serif; font-size: 10pt'><a href="mailto:[email-masked]" rel="noreferrer"><span style='color: rgb(5, 99, 193); font-family: "Trebuchet MS",sans-serif'>[email-masked]</span></a></span>
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<b>From:</b> Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 3, 2022 12:19 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4079360] - طلب ارتجاع 1002254184</div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Any updates on the below issue? </span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Regards</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Samer</span></div>
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<span style="font-family: -apple-system; font-size: 10.5pt">تشغيل الجمعة, 1 أبريل في 12:13 ص
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Hi Team,<br>
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Problem Statement: Late Collection<br>
Order ID: 2108135549<br>
Order Date: Mar 17, 2022<br>
Tracking ID: 47379740730<br>
RMA: 1002288657<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on Mar 20, 2022 and till now the item has not been collected from the customer so kindly arrange the collection on a priority basis.<br>
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Regards,<br>
Samer.</span></div>
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</span><span style="color: white; font-family: fdtktid; font-size: 1pt">4079360:1125156</span><span style="font-family: -apple-system; font-size: 10.5pt">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4079360