Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Apr 2022 17:23:52 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Good evening once again dear,<div dir="auto"><br></div>
<div dir="auto">*Please note from the below snapshot </div>
<div dir="auto">Order No.8161087619 - Return Request raised on 24/04/2022 is still pending to be collected.*</div>
<div dir="auto"><br></div>
<div dir="auto">The delivery person said this return request doesn't show in the system.</div>
<div dir="auto"><br></div>
<div dir="auto">Please do the needful at the earliest.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Whereas Order Number.  8163773354 return request raised on 1st April was collected 15 minutes back. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Anita DSouza</div>
<div dir="auto">66705276</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 3, 2022, 3:14 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi ​Anita,</div>
<div dir="ltr">
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you that regarding the return request registered to the order (8163773354), and according to the information available to us, it turns that the courier partner will attempt to collect your items today on (Apr 3\22).</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please note that you will be contacted on your contact number (96566705276), before collecting the items, so we kindly ask you to please keep it active so that we can collect your items as soon as possible.</div>
<div dir="ltr"><br></div>
<div dir="ltr">And regarding the return request for the order (8162441697), we will do our best to collect your returns as soon  as possible, just kindly confirm your contact number, so that we can assist you to the fullest.</div>
<div><br></div>
<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div></div>

	

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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4099970