Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 01 Apr 2022 15:29:42 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Dear max <div dir="auto"><br></div>
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<div dir="auto">     Can you tell me when I get my credit back? I want to buy some more item before you offer ending.</div>
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<div dir="auto">Thanks</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 1, 2022, 18:42 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ayesha,</div>
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<div dir="ltr">Thank you for shopping with us.<br> <br>We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, we do not have an exchange option available online at this time. </div>
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<div dir="ltr">After checking and investigating your order information we can see that the return request has been successfully raised on 01/04/2022, however, the courier team will call you and collect  it within 2-5 business days.<br><br>Feel free to reach us out for any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4100780