Subject: New Reply Received - Delete old account
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 27 Mar 2022 13:25:02 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delete old account  Ticket comment <div><div dir="auto">Problem does not resolved there is no delete my account options </div></div>
<div>
<div dir="auto"><br></div>
<div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMyMjIzNTM4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.c187x-4AF4o6jsxgv3stVw2-EJrvPLf8kmMO7YuTmPs" data-id="2043322235382" style="max-width: 100%"></div>
<br>
</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 27 Mar 2022 at 4:20 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4074440</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4074440<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Nofa,</div>
<div><br></div>
<div dir="ltr">Thank you for shopping with us.<br><br>We sincerely apologies for the inconvenience caused to you.<br><br>You can delete your account only if you have no pending orders with us or any Landmark E-commerce brand. The process of account deletion depends on your sign-in method:<br><br>If you sign in with your email:<br><br>1.        Go to your profile and select Delete My Account <br>2.        Enter your password and click on the Delete My Account button <br><br>That’s it! Your account will be automatically deleted in 7 days. </div>
<div dir="ltr">
<br>If you sign in with Facebook: <br><br>1.        Go to your profile and select Delete My Account <br>2.        Our customer service team will reach out to you to for more details before initiating account deletion <br><br>If you sign in with Apple ID: <br><br>1.        Go to your profile and select Delete My Account <br>2.        Our customer service team will reach out to you to for more details before initiating account deletion.<br><br>
</div>
</div>
<div dir="ltr"><div dir="ltr">
<span>We hope this helps and have a great day! Stay Safe!</span><br><br><span>Your Friends, </span><br><span>The Support Team</span> <br>
</div></div>
<div><br></div>
</div>
<div></div>
<div><br></div>
<br>

</div></blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4074440