Subject: New Reply Received - Re: bad experience??
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 25 Mar 2022 20:32:25 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: bad experience??  Ticket comment <div dir="auto"><div>Surly no one recived my order... and my evidence that the driver didn't deny that my order still with him when I contacted him on 25th,  no one can get my order except me.<div dir="auto">
<br><div dir="auto">Please choose your staff carefully......</div>
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<div dir="auto">I attached two screen shots of our chat confirming my bad experience </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 25 Mar 2022, 11:24 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Aliaa</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We are truly sorry to hear that you are not satisfied with our services. This is surely not the experience we want our customers to have when they shop with us.<br><br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply with the basic standard.<br><br>We also assure you that a request has been submitted to the concerned team not to repeat this experiment in the future.<br><br>We have checked and we would like to inform you that our courier team contacted on (97477493311) and delivered the order (4662370202) on (3/24/22 11:59 PM).<br><br>We request you to please check with your security, family members, and neighbors regarding your order.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043322028683'>Screenshot_20220325-232955_WhatsApp.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043322028684'>Screenshot_20220325-233025_WhatsApp.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4077709