Subject: New Reply Received - RETURN OF ITEMS
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 25 Mar 2022 18:50:46 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  RETURN OF ITEMS  Ticket comment <div dir="ltr">Hi the whole point is i cannot create a return number,. I called the phone number after the website wasn't working. I emailed aramex twice and nothing. I don;t have any return order from the phonecall./ i am wanting to return all the items ordered. Phone is 0-55 846 5203 Jebel ali village is the order<div><br></div>
<div>can you please arrange a return as the website has let me down repeatedly and this has been a frustrating now up to 6 times trying to get a return done </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 25 Mar 2022 at 01:36, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Carolun,</div>
<div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thank you for getting in touch with us. </span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Please provide us with the order number to further assist you as we could not find any return request created from your side.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Looking forward to hearing from you.</span></div>
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<span style="font-size:12.8px">Carolyn Deed</span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4074570