Subject: Ticket Assigned - Re: How easy was our returns process?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Mar 2022 15:42:29 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: How easy was our returns process? You guys have still not given me a full refund on my return items, you have
refunded for one item only. I had the same issue with centrepoint which has
been sorted yesterday, but I am still waiting from Max. It has never been
the same experience in the past and had to follow up and wait so
long....this makes me feel less confident from ordering any more items or
shop online from you guys.

Kindly confirm and provide an update.

Thanks
Kenny

On Wed, Mar 23, 2022, 5:04 PM Max Fashion <[email-masked]> wrote:

> Click to rate it now!
> 
> <https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> 
> Women
> <https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> Men
> <https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> Girls
> <https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> Boys
> <https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> Shoes
> <https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> Inspiration
> <https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en>
> We would love your feedback
> Hi Kenny Jerome, please let us how the returns process was, so we can
> improve your experience.
> Please rate the returns process at MaxFashion.com
> 0 1 2 3 4 5 6 7 8 9 10
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=10&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=9&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=8&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=7&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=6&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=5&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=4&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=3&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=2&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=1&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en>
> <https://www.maxfashion.com/ae/en/nps/captureRating?npsRating=0&encdata=86uljR1npP%2FQyLpd%2FTayVyb9EBFYeS1EZHaLx%2FNQ8%2Bw%3D&type=RETURN&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> Extremely
> Complicated Extremely Easy
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4068122