Subject: New Reply Received - Order 9562116707
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 23 Mar 2022 07:36:00 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Order 9562116707  Ticket comment <div style="font-family: Verdana;font-size: 12.0px">
<div>Dear Ladies and Gentlemen.</div>

<div>I had asked a few hours ago to send the order again.</div>

<div>I have now received an e-mail that the order has been cancelled.</div>

<div>Do i have to place the order again, or will it be placed again automatically?</div>

<div>
<div>
<div> </div>

<div>Kind regards </div>

<div>Dirk Fauser</div>

<div style="margin:10px 5px 5px 10px; padding: 10px 0 10px 10px; border-left:2px solid #C3D9E5; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space">
<div style="margin:0 0 10px 0">
<b>Gesendet:</b> Dienstag, 22. März 2022 um 21:45 Uhr<br>
<b></b>
</div>
</div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>Von: "Splash" &lt;[email-masked]&gt;<br>
<b>An:</b> [email-masked]<br>
<b>Betreff:</b> Re: [#4064834] - Order 9562116707

</div>
<div>
<div style="font-size: 14.0px">
<div style="font-size: 14.0px">
<div>
<div>Hi Dirk,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (+971553171234). <br>
<br>
We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.<br>
<br>
We are looking forward to hearing from you soon. Thank you for your help!<br>
<br>
Your Friends,<br>
The Support Team</div>
</div>
</div>
</div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4064834