Subject: On validation cancelled: 1658849836
From: Samer Salmeh <[email-masked]>
To: Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 18 Mar 2022 10:15:18 -0700 (MST)

Hi Team, 

The customer has reported that the amount from his account twice is already deducted for the below orders and shared the deduction screenshot. 

Order id - 1658849836 :ON_VALIDATION_CANCELLED 
Kindly note: Order id: 1658865260 placed successfully on (2/24/22) of the amount (31.11 OMR) deducted 
Payment mode - OMANNET 
Amount deducted: OMR31.11 

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer's account so that we can resolve the case. 

Thank you for your help. 

Regards, 
Samer