Subject: Ticket Assigned - Order 9519235567 - Faulty Product
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 17 Mar 2022 12:10:18 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order 9519235567 - Faulty Product  Good Afternoon.

I purchased the below serina 2-in-1 swing back in December.

After light use, when the swing is in motion there is a clonking noise during the swing motion, that should occur.

Please see attached videos, and advise how we go about getting a replacement.

Regards

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4023458