Subject: New Reply Received - 1001919991
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 16 Mar 2022 11:07:03 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  1001919991  Ticket comment <div><br></div>
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<div>On Wed, Mar 16, 2022 at 2:59 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Siab,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund of the amount (AED 25) on (19/01/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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<div dir="auto">May i know for which card the 25 aed was refunded to?</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3737513