Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Mar 2022 19:41:34 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re:   Ticket comment <div>Dear Team,</div>
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<div>Since it’s already delayed from the courier services I prefer it to return to the store.</div>
<div>Please go ahead and cancel the online return process.</div>
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<div>Thank you </div>
<div>Ruhail  <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 7 Mar 2022, at 23:17, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Ruhail,<br><br>Thank you for reaching out to us with your concern.<br><br>We apologize for the inconvenience caused. <br><br>Regarding order 1659181034, please note that you can return the items to the store however you have to tell us before you go so that we cancel the online request. </div>
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<div dir="ltr">Kindly confirm with us <span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none' dir="ltr">whether you still want us to escalate the late collection issue to the courier team or </span>you want to return the items to the store so we cancel the online order. <br><br>Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3990704