Subject: New Reply Received - Item not received but money debited from bank account
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 05 Mar 2022 07:22:54 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Item not received but money debited from bank account  Ticket comment <div dir="ltr">
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<div class="gmail_default" style="font-size:large">Dear Support Team,</div>
<div class="gmail_default" style="font-size:large">Thanks for you response.</div>
<div class="gmail_default" style="font-size:large">As informed earlier, the amount has already been debited from my Bank Account, and I have also sent the screen shot of the transaction in my previous email.</div>
<div class="gmail_default" style="font-size:large">Please look into the matter.</div>
<div class="gmail_default" style="font-size:large">Thanks.</div>
<div class="gmail_default" style="font-size:large">Regards,</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 2, 2022 at 7:54 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ananthapriya ,<br><br>Thank you for shopping with us.<br><br>After checking we'd like to confirm that the order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card-issuing bank.if the amount gets deduction please contact with your bank and provide us with the transaction id and the bank statment so we can assist you further <br>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"> <br> Kind Regards,<br>   Sameer M Vaidya<br> <br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3945754