Subject: Ticket Assigned - Re: charged twice request refund
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Mar 2022 14:00:35 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: charged twice request refund Hi Max,            This is sixth day and not even a single reply.This is least expected from a reputed brand like you.
can you reply with the status of my funds?
Br,Siddiq.

-----Original Message-----
From: Siddiq <[email-masked]>
To: [email-masked] <[email-masked]>
Sent: Mon, Feb 28, 2022 10:23 pm
Subject: Re: charged twice request refund

Hi Max,    any update regarding this refund?
Br,Siddiq. 

-----Original Message-----
From: Siddiq <[email-masked]>
To: [email-masked] <[email-masked]>
Sent: Fri, Feb 25, 2022 1:45 pm
Subject: charged twice request refund

Hi Max,    Yesterday (24 feb 2022) made a purchase at your store in Himayatnagar, Hyderabad. below are the details of inovice. 
Str:04218 Reg:102 Tran:0139426 Till:10224-Feb-2022 13:17:43 Cashier:N002266Invoice No:042181020139426
txn amount of 1398.00 has been charged on my phonepe and debit card. kindly check and revert the charges done twice.
attaching the following.1. receipt2. phonepe linked bank statement.3. debit card linked bank statement. 
Spoke to the same store manager (charan ph # 733 117 7527) regarding the same, he said he would initiate the process from his end. but no clarity as such from his end. Today contacted your helpline and was advised to send a email. 
let me know if you need any further details.
Br,Siddiq.  
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3964836