Subject: Refund Issue: 8282584089
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 1 Mar 2022 13:29:27 -0700 (MST)

Hi Team, 

Order ID: 8282584089 
Date : July 2021 

The order not visible on hypris and as per CST the item has not been delivered, also the refund has not been processed. 

Jira: https://landmark.atlassian.net/browse/REL-153232 

As per Jira team: we need to reach out to the finance team to refund the amount through payfort backoffice. 

Child Ticket:3958264: we advised to escalate the issue to Finance team from our side. 

Kindly check and do the needful 

Regards, 
Samer