Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Mar 2022 13:48:40 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>
<div dir="auto">Hello,</div>
<div dir="auto"><br></div>
<div dir="auto">Ref your below email, whats the update? No body has got in touch with me for resolving my complaint!! Why is taking so long to get delivery of my Order No. <span style="color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;background-color:rgb(255,255,255)">9558993954 </span>placed and paid for on 25th Feb?</div>
</div>
<div dir="auto"><br></div>
<div dir="auto">Tracking shows that it’s delivered to delivery destination on 26th Feb but they say we need a code for taking delivery, which I did not receive till now. This is really poor customer service!!</div>
<div dir="auto"><br></div>
<div dir="auto">Please arrange for code to be sent to me immediately otherwise I’ll go to Economic Deptt that you are charging money from customers but not delivering the product.</div>
<div dir="auto"><br></div>
<div dir="auto">Vijay Narain</div>
<div dir="auto">Mob: 056 2306212</div>
<div><div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Feb 28, 2022 at 11:19 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<div dir="ltr" class="gmail_attr"><br></div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Vijay,<br>
</div>
<div dir="ltr">
<div dir="ltr"></div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
<div><br></div>
<div>We request you to please allow us some time so we can work on this and do the needful.</div>
<div><br></div>
<div>We appreciate your patience.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
</div></div>

	

</div></blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3957746