Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Mar 2022 05:24:07 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="ltr">Hi Dear,<div><br></div>
<div><font>Thanks for your response. </font></div>
<div><font><br></font></div>
<div><font>Below are the vouchers that I received from <span style="white-space:nowrap;letter-spacing:0.2px;color:rgb(32,33,36);font-weight:bold;display:inline;vertical-align:top;line-height:20px"><span style="vertical-align:top">Centrepoint</span></span><span style="font-weight:inherit;white-space:nowrap;color:rgb(95,99,104);letter-spacing:0.3px"> </span><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span style="font-weight:inherit">&lt;</span><span style="font-weight:inherit"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span><span><span style="font-weight:inherit">&gt;, </span><b>not from TALABAT. </b>And it clearly states that "<b>This offer is applicable only in the UAE when shopping online on Centrepointstores.com".</b></span></span></font></div>
<div><font><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span><b><br></b></span></span></font></div>
<div><font><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span><b>Since it is issued by Centrepointstores, to be used on Centrepointstores.com, I expect this to work on your website / app, and not be sorted by TALABAT.</b></span></span></font></div>
<div><font><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span><b><br></b></span></span></font></div>
<div><font><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span>Appreciate if you can help resolve the matter at the earliest for <b>both </b>the vouchers (see attached images below) that I received, and none of these worked.</span></span></font></div>
<div><font><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span><br></span></span></font></div>
<div><font><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span>Regards</span></span></font></div>
<div><font><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span><br></span></span></font></div>
<div><font><span style="white-space:nowrap;letter-spacing:0.3px;vertical-align:top;color:rgb(85,85,85)"><span>Ashwani</span></span></font></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjg2MjUyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bPHQyH2NvfyM887l4NmdeNgnEHF6vmTTHsJ-4ah4SAY" alt="image.png" width="387" height="562"> <br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjg2MjUyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MTMr-xigMl7gy0GvD9wyAuxqqNkf1QU_1VQmA026Uu4" alt="image.png" width="383" height="562"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 1, 2022 at 6:06 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Ashwani,</div></div>
<div dir="ltr"><div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Thank you for contacting us,</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333"> We apologize for the inconvenience caused</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333" dir="ltr">Please note that if if the voucher is not working Centrepoint can not do anything about that. we request report it directly to TALABAT. Our offer is you will receive TALABAT voucher for shopping with us that's all.</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3957638