Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 27 Feb 2022 21:12:07 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Product information  Ticket comment <div>
<div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
But i checked at same time when the email was received and my canceled item was available. The purpose to write this email is price difference with my order it costs me 47.04 after discount and if i to separately it is for 65dhs. </div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
So either give me discount or add cancel item back to my current order and cancel the refund.</div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 28, 2022 12:56:30 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3953287] - Product information
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ibrar,</div>
<div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Thank you for getting in touch with us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">The (163576414 - - Solid Joggers with Pockets and Drawstring Closure) in your order ID 9558869492 went out of stock, so we've partially shipped your order, and
 the amount AED 47.04 was refunded to your account on 26/2/2022. After shipping, we are not able to add any item to the order, and please note that your current order status is ready
<span dir="ltr" style="color:rgb(51,51,51); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">
f</span>or collection in the store. We would advise you to reorder the item and we will make sure to deliver it ASAP.  </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">We apologize for the inconvenience caused and thank you for your patience.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Feel free to get in touch with us for further assistance.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
<div>
<span style="font-size:10.5pt; color:rgb(51,51,51)">The </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
</div>
</div>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3953287