Subject: Refund issue: 8119619418
From: Samer Salmeh <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sat, 26 Feb 2022 12:03:07 -0700 (MST)

Hi Team, 

Kindly note the refund for the order below appear as successful but the customer confirmed that the amount has still not been refunded to the bank 

As it's Knet issue 

Order: 8119619418 

Amount: KWD3.13 

Hypris ticket: 04758000, as per knet team: NOT CAPTURED ON KPAY 

Child ticket: 3942013, as Akshay Berry, it needs to send an email to KW finance team to confirm from their end 

Kindly check and do the needful 

Regards 
Samer