Subject: New Reply Received - Order #8157613846 Refund status of cancelled items
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 26 Feb 2022 03:19:22 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Order #8157613846 Refund status of cancelled items  Ticket comment <span style="-webkit-text-size-adjust: auto">Dear Sir, </span><br><div>
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<span style="word-wrap: break-word !important">Still KD 3.9 </span><span style="word-wrap: break-word !important">is </span><span style="word-wrap: break-word !important">pending to be refund </span><span style="word-wrap: break-word !important">against non-delivered </span><span style="word-wrap: break-word !important">Kyara Cushions including which total refund shall be KD 12.7 instead of KD 8.8 as displayed in my order status in Homecenter online App. </span>
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<span style="word-wrap: break-word !important">As I already informed in my previous e-mail that only t</span>he following 4 items were delivered on 23-02-2022 in the package:</div>
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<div style="-webkit-text-size-adjust: auto; word-wrap: break-word !important"><span style="word-wrap: break-word !important">1. Essential 2-pc Casserole set - 1no</span></div>
<div style="-webkit-text-size-adjust: auto; word-wrap: break-word !important"><span style="word-wrap: break-word !important">2. Essential 12 -pc Baking set -1no</span></div>
<div style="-webkit-text-size-adjust: auto; word-wrap: break-word !important"><span style="word-wrap: break-word !important">2. Jersey planter -1no</span></div>
<div style="-webkit-text-size-adjust: auto; word-wrap: break-word !important"><span style="word-wrap: break-word !important">4. Musak Fugurine -1no</span></div>
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<span style="word-wrap: break-word !important">Kindly Note that</span><span style="word-wrap: break-word !important"> 4 No’s Kyara cushions and 1 set of Reese wall clock were not delivered. </span>
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<div style="-webkit-text-size-adjust: auto; word-wrap: break-word !important">Hence, I request again to correct the refund amount in App status and  make refund as mentioned above.</div>
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<div style="-webkit-text-size-adjust: auto; word-wrap: break-word !important">With regards, </div>
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<div style="-webkit-text-size-adjust: auto; word-wrap: break-word !important">Vidjeacoumar Nadarajan.</div>
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<div>On Thursday, February 24, 2022, 9:50 AM, Homecentre &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi vidjeacoumar ,<br><br>
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<div dir="ltr"><div dir="ltr"> Thank you for reaching out to us and giving us the opportunity to serve you.<div><br style=""></div>
<div>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">The refund has been processed for item   Reese Wall Clock with Mirrored Wall Decor Accents on order  8157613846to your Card number:  533769******0334 on <span style="white-space:pre">    </span><br>2/24/22 and the process take 4-15 days according to bank norms.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>We appreciate your patience.</div>
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<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3937307