Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 13 Feb 2022 15:48:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Dear Sir/Madam,</div>
<div dir="auto"><br></div>
<div dir="auto">I would like to inform you that I am cancelling the below item return request (all-over star print dress with long sleeves and button closure) and since 7th February i am waiting for the reimbursement of my refund claim, and the collection of the cloths by your team.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you for your understanding.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Shugufa</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwNjk2NzA5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yrD2XyguV_196-R1G6KqgbZVGB3KzRLEZE6zjIKX4aI" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 7 Feb 2022 at 02:18 Shugufa Bahar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
<div dir="auto">Dear Sir/ Madam, </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you for your email, </div>
<div dir="auto"><br></div>
<div dir="auto">Can I changed the return items with new cloths instead of refund???</div>
<div dir="auto"><br></div>
<div dir="auto">Attached is the new items, please let me know how to proceed it, waiting for your prompt reply.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwNjk2NzA5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Y8EHIdl1it9q-2pvh1_bymjtprIVCDuLzvzFFqyPcQY" style="width: 462px; max-width: 100%"><div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwNjk2NzA5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.m9eRX-LIiY5HShzqYsKwwf6_Ko-GexnDfr6V0RRXRBY" style="width: 462px; max-width: 100%"><div></div>
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<div dir="auto"><br></div>
<div dir="auto">Many thanks,</div>
<div dir="auto">Shugufa </div>
<div dir="auto"><br></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 7 Feb 2022 at 00:57 Max Fashion &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
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<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0px;padding:0px;text-align:left;font-weight:bold;line-height:32px;color:rgb(32,32,32)">We’ve received your return request.</div>
<div style="font-family:Helvetica,Arial,sans-serif;font-size:16px;margin:0px;padding:10px 0px 0px;line-height:22px;text-align:left;font-weight:normal;color:rgb(32,32,32)">
Hi Shugufa Shukoori, thank you for getting in touch with us. Here’s how your return 
<span style="text-decoration:none;font-family:Helvetica,Arial,sans-serif;color:rgb(0,185,229)">1002066380</span> 
for order 
<span style="text-decoration:none;font-family:Helvetica,Arial,sans-serif;color:rgb(0,185,229)">9556593360</span> 
will work.Our delivery partner will pick up your return in around 2-5 business days.
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				<strong style="font-family:Helvetica,Arial,sans-serif">Order Details </strong>
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							<div style="font-size:15px;padding:0px;line-height:20px;margin:0px;font-family:Helvetica,Arial,sans-serif;color:rgb(32,32,32)">Total Price</div>
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<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">  <strong style="font-family:Helvetica,Arial,sans-serif">MAX</strong>  </td>
																	</tr>
																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">  Solid Parka Jacket with Long Sleeves and Hood  </td>
																	</tr>
																						       															        									 																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">Color: Brown</td>
																	</tr>
																																																			<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">

																			 																		        	      Size: 
																		        	     																		        	     12-18 mths

																		</td>
																	</tr>
																																							       								    						       								    																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="right">
															        						   									 AED 39.38
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																					<tr style="font-family:Helvetica,Arial,sans-serif">
												<td align="center" style="font-family:Helvetica,Arial,sans-serif">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px;font-family:Helvetica,Arial,sans-serif">
														<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
															<td width="28%" align="center" style="font-family:Helvetica,Arial,sans-serif">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%" style="font-family:Helvetica,Arial,sans-serif">
																	<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td align="left" style="font-family:Helvetica,Arial,sans-serif">
																																																																																										<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN21OGMXOSO1WHITELIGHT-WN21OGMXOSO1-MXWN21092321_02-2100.jpg" width="100%" style="padding: 20px 0px 0px; max-width: 135px; font-family: Helvetica, Arial, sans-serif">
																																																																																																																																																																																																																																																																																																																		</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px;font-family:Helvetica,Arial,sans-serif" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:14px;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)">
																	<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">  <strong style="font-family:Helvetica,Arial,sans-serif">MAX</strong>  </td>
																	</tr>
																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">  Minnie Mouse Print Onesie with Hood and Long Sleeves  </td>
																	</tr>
																						       															        									 																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">Color: White</td>
																	</tr>
																																																			<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">

																			 																		        	      Size: 
																		        	     																		        	     15-16 yrs

																		</td>
																	</tr>
																																							       								    						       								    																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="right">
															        						   									 AED 39.38
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																					<tr style="font-family:Helvetica,Arial,sans-serif">
												<td align="center" style="font-family:Helvetica,Arial,sans-serif">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px;font-family:Helvetica,Arial,sans-serif">
														<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
															<td width="28%" align="center" style="font-family:Helvetica,Arial,sans-serif">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%" style="font-family:Helvetica,Arial,sans-serif">
																	<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td align="left" style="font-family:Helvetica,Arial,sans-serif">
																																																																																										<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN21OGMXLPJ06OBLUELIGHT-WN21OGMXLPJ06O-MXWN21091121_01-2100.jpg" width="100%" style="padding: 20px 0px 0px; max-width: 135px; font-family: Helvetica, Arial, sans-serif">
																																																																																																																																																																																																																																																																																																																		</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px;font-family:Helvetica,Arial,sans-serif" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:14px;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)">
																	<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">  <strong style="font-family:Helvetica,Arial,sans-serif">MAX</strong>  </td>
																	</tr>
																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">  Dumbo Print T-shirt and All-Over Printed Pyjamas Set  </td>
																	</tr>
																						       															        									 																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">Color: Multicolour</td>
																	</tr>
																																																			<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">

																			 																		        	      Size: 
																		        	     																		        	     13-14 yrs

																		</td>
																	</tr>
																																							       								    						       								    																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="right">
															        						   									 AED 22.12
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																					<tr style="font-family:Helvetica,Arial,sans-serif">
												<td align="center" style="font-family:Helvetica,Arial,sans-serif">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px;font-family:Helvetica,Arial,sans-serif">
														<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
															<td width="28%" align="center" style="font-family:Helvetica,Arial,sans-serif">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%" style="font-family:Helvetica,Arial,sans-serif">
																	<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td align="left" style="font-family:Helvetica,Arial,sans-serif">
																																																																																										<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/AW21EPPWDRS128GBLUEDARK-AW21EPPWDRS128G-MXWN21073121_02-2100.jpg" width="100%" style="padding: 20px 0px 0px; max-width: 135px; font-family: Helvetica, Arial, sans-serif">
																																																																																																																																																																																																																																																																																																																		</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px;font-family:Helvetica,Arial,sans-serif" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:14px;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)">
																	<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">  <strong style="font-family:Helvetica,Arial,sans-serif">MAX</strong>  </td>
																	</tr>
																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:8px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">  All-Over Star Print Dress with Long Sleeves and Button Closure  </td>
																	</tr>
																						       															        									 																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">Color: Blue</td>
																	</tr>
																																																			<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">

																			 																		        	      Size: 
																		        	     																		        	     13-14 yrs

																		</td>
																	</tr>
																																							       								    						       								    																	<tr style="font-family:Helvetica,Arial,sans-serif">
																		<td style="padding:4px 0px 0px;font-weight:300;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0px 0px;font-weight:600;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)" align="right">
															        						   									 AED 23.62
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																		<tr style="font-family:Helvetica,Arial,sans-serif">
			<td align="center" style="padding:10px 0px 0px;border-top-width:1px;border-top-style:solid;font-family:Helvetica,Arial,sans-serif;border-top-color:rgb(238,238,238)"></td>
		</tr>
		<tr style="font-family:Helvetica,Arial,sans-serif">
			<td style="font-family:Helvetica,Arial,sans-serif">
				
				<table width="100%" border="0" cellspacing="0" cellpadding="0" style="font-family:Helvetica,Arial,sans-serif">
					<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
						<td width="50%" style="font-family:Helvetica,Arial,sans-serif"> </td>
						<td width="50%" align="right" style="line-height:20px;text-align:left;font-family:Helvetica,Arial,sans-serif">
							<table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left;font-family:Helvetica,Arial,sans-serif">
								<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
									<td style="font-family:Arial,Helvetica,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)">
										Total</td>
									<td style="font-family:Arial,Helvetica,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
<strong style="font-family:Arial,Helvetica,sans-serif">AED 124.5</strong>
									</td>
								</tr>
							</tbody>
</table>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-family:Helvetica,Arial,sans-serif">
<td align="center" style="font-family:Helvetica,Arial,sans-serif">
<table border="0" cellpadding="0" cellspacing="0" width="100%" style="font-family:Helvetica,Arial,sans-serif">
<tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
<td style="font-family:Helvetica,Arial,sans-serif">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="max-width:90%;font-family:Helvetica,Arial,sans-serif">
    <tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
        <td align="center" style="font-family:Helvetica,Arial,sans-serif">
            <table border="0" cellpadding="0" cellspacing="0" width="100%" style="font-family:Helvetica,Arial,sans-serif">
                <tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
                    <td align="center" style="font-family:Helvetica,Arial,sans-serif">
                        <table border="0" cellpadding="0" cellspacing="0" width="100%" style="margin-bottom:35px;font-family:Helvetica,Arial,sans-serif">
                            <tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
                                <td width="15%" align="left" style="font-family:Helvetica,Arial,sans-serif">
                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png" style="font-family: Helvetica, Arial, sans-serif">
                                </td>
                                 <td width="85%" align="left" style="font-family:Helvetica,Arial,sans-serif">
                                 <h4 style="margin:0px;font-size:18px;font-family:Helvetica,Arial,sans-serif">1. Box up your return</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">
                                 Please include the invoice, price tags and any warranty information.
                                 </div>
                                </td>
                                <td style="font-family:Helvetica,Arial,sans-serif">
                                </td>
                            </tr>
                        </tbody>
</table>
                    </td>
                </tr>
                <tr style="font-family:Helvetica,Arial,sans-serif">
                    <td align="center" style="font-family:Helvetica,Arial,sans-serif">
                        <table border="0" cellpadding="0" cellspacing="0" width="100%" style="margin-bottom:35px;font-family:Helvetica,Arial,sans-serif">
                            <tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
                                <td width="15%" align="left" style="font-family:Helvetica,Arial,sans-serif">
                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png" style="font-family: Helvetica, Arial, sans-serif">
                                </td>
                                 <td width="85%" align="left" style="font-family:Helvetica,Arial,sans-serif">
                                 <h4 style="margin:0px;font-size:18px;font-family:Helvetica,Arial,sans-serif">2. Hand over your return</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">Our delivery partner will pick it up from your doorstep. </div>
                                </td>
                                <td style="font-family:Helvetica,Arial,sans-serif">
                                </td>
                            </tr>
                        </tbody>
</table>
                    </td>
                </tr>
                <tr style="font-family:Helvetica,Arial,sans-serif">
                    <td align="center" style="font-family:Helvetica,Arial,sans-serif">
                        <table border="0" cellpadding="0" cellspacing="0" width="100%" style="margin-bottom:35px;font-family:Helvetica,Arial,sans-serif">
                            <tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
                                <td width="15%" align="left" style="font-family:Helvetica,Arial,sans-serif">
                                    <img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png" style="font-family: Helvetica, Arial, sans-serif">
                                </td>
                                 <td width="85%" align="left" style="font-family:Helvetica,Arial,sans-serif">
                                 <h4 style="margin:0px;font-size:18px;font-family:Helvetica,Arial,sans-serif">3. Receive your refund</h4>
                                 <div style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">
                                 This will be issued after we receive your products in our warehouse and conduct a quality check. 
                                 </div>
                                </td>
                                <td style="font-family:Helvetica,Arial,sans-serif">
                                </td>
                            </tr>
                        </tbody>
</table>
                    </td>
                </tr>
            </tbody>
</table>
        </td>
    </tr>
    <tr style="font-family:Helvetica,Arial,sans-serif">
        <td style="font-family:Helvetica,Arial,sans-serif">
             <table border="0" cellpadding="0" cellspacing="0" width="100%" style="margin-bottom:20px;font-family:Helvetica,Arial,sans-serif">
                <tbody style="font-family:Helvetica,Arial,sans-serif">
<tr style="font-family:Helvetica,Arial,sans-serif">
                    <td style="font-family:Helvetica,Arial,sans-serif">
                        <h4 style="margin:0px;font-size:18px;font-family:Helvetica,Arial,sans-serif">Here's how your refund works:</h4>
                        <ul style="padding-left:15px;font-family:Helvetica,Arial,sans-serif">
                            <li style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.</li>
                            <li style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">Refunds to your Credit Card or Debit Card may take 4-15 business days to process.</li>
                                                        <li style="margin:10px 0px 0px;font-size:15px;line-height:19px;font-family:Helvetica,Arial,sans-serif">Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.</li>
                                                    </ul>
                    </td>
                </tr>
             </tbody>
</table>
        </td>
    </tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>

<tr style="font-family:Helvetica,Arial,sans-serif">
	<td align="center" width="100%" style="padding:10px 0px 20px;border-top-width:1px;border-top-style:solid;font-family:Helvetica,Arial,sans-serif;background-color:rgb(255,255,255);border-top-color:rgb(238,238,238)" bgcolor="ffffff">
				<div style="font-family:Helvetica,Arial,sans-serif"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0px 0px;font-family:Helvetica,Arial,sans-serif;color:rgb(0,0,0)">
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<tr style="font-family:Helvetica,Arial,sans-serif">
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<strong style="font-family:Helvetica,Arial,sans-serif">Call us on 800–MAXUAE (800-629823).</strong> <br>7 days a week, 24 hours a day</div>
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</blockquote>
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</div>-- <br><div dir="ltr">
<br>Best,<br>Shugufa</div>
</blockquote>-- <br><div dir="ltr" class="gmail_signature">
<br>Best,<br>Shugufa</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3860559