Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 04 Feb 2022 11:07:24 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: We’ve received your return request.   Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
In the pervious email you sayed that :</div>
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<div dir="auto">Regarding your order (9555125354), we would like to inform you that our courier partner tried to contact you on (971559189132) many times on different days but did not succeed.<br>
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So, give me the courier contact number that tried to reach me many times and did not succeed !!!! </div>
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<div dir="auto">Or let someone from the managment contact me to solve the issue.. I generated the return request  on 23 Jan 2022 and still waiting for someone to contact me.  <span></span>
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<div dir="auto">So either you give me the contact number of the courier that tried to reach me or let some one from the managment call me.. </div>
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<div dir="auto">If you want i can provide a call log from du just to check if he really tried to reach me. </div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Friday, February 4, 2022, 14:36<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#3849216] - Re: We’ve received your return request.<br>

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<div dir="ltr">Hi Salim,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your issue regarding order ID: 9555125354 to the concerned team and will be in touch with you asap to collect your returnee items. </div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div dir="ltr">Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the collection of your items. The mobile number you provided is (+971559189132)</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3849216