Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Feb 2022 09:02:26 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Hi,</div>
<div dir="auto"><br></div>
<div dir="auto">I don’t want to cancel my order. I want to change my delivery address and contact number. My delivery address will be VILLA 46A, 37 STREET, AL MANARA, DUBAI, UNITED ARAB EMIRATES. Please kindly send the parcel to this address.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you. </div>
<div dir="auto"><br></div>
<div><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 4 Feb 2022 at 3:31 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Nikitahaque,</div>
<div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px">Thank you for your response.</span></div>
<div><br></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We see that you want us to cancel your order with the order number: 9556461374. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. </span></div>
<div>
<span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>​</span><br>
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<div><span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Please note that if you are willing to change the delivery location, you can provide us with the full address and the contact number and we will send your information to the courier partner. However, if you want to cancel the order, we would request you to not accept the delivery of your order, and if you receive a call from the courier agent, we request you to inform him to cancel the delivery.</span></div>
<div><br></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span></div>
<div><span rel="tempredactor" style="font-size:14px">The Support Team </span></div>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3849194