Subject: New Reply Received - Order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Feb 2022 20:55:27 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Order   Ticket comment <div>
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&#129335;&#127995;‍♀️ Will take long time do it </div>
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I don't have time to do all this !!!! </div>
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Cancel one item ! </div>
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Or all i will make new order .</div>
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Or not accept the order </div>
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Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, February 4, 2022 12:51:42 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3844830] - Order
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<div dir="ltr">Hi Marwah,<br>
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Thank you for your response.<br>
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​Unfortunately, you cannot do this. We would advise you to do the following:</div>
<div dir="ltr">First, you have to accept the full order and pay the total amount. Then you can create a return request for the extra item. After that, the courier team will collect the item from you and we will process the refund when the item is back in our
 warehouse. </div>
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We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3844830