Subject: New Reply Received - Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Wed, 02 Feb 2022 14:36:50 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hello, </div>
<div><br></div>
<div>Could you kindly please check with the delivery as the chair is not yet delivered, and it is urget to be delivered before the date Feb 7 </div>
<div><br></div>
<div>It is a gift , please help me not to be down . </div>
<div><br></div>
<div>Thank you so much </div>
<div><br></div>
<div><br></div>
<div>
<br><br><div dir="ltr">Tahani AlRefaei - Legal Advisor at <span style="background-color: rgba(255, 255, 255, 0)"><font><b>General Department  of Investigations</b></font> </span>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jan 30, 2022, at 8:58 PM, Home Centre UAE &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Tahani,<br><br>Thank you for contacting us.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>Regarding the payment issue, we would like to inform you that the price of the item is 5.52 KWD before adding the delivery cost and the payment cost, as it is cash on delivery, so after adding those amounts the total price becomes 7.2 KWD. <br><br>Regarding the undelivered item, please note that the item (163815640 - - Nuevo Dining Chair) is considered as a heavy product so it will be delivered separately, and it might take up to 7 business days. If you do not receive your order within the specified time, please contact us again.<br><br>Thank you for your cooperation and shopping with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your Friends<br>The Support Team</div></div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3829655