Subject: New Reply Received - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 01 Feb 2022 21:24:35 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto" style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)">
But now I'm not able to use the voucher and my shukran points as the order is still in my order history as placed , at least I need my shukran points back </div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, February 2, 2022 12:20:16 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3839998] - Feedback or suggestions
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<div dir="ltr">Hi Yathreb,</div>
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<div style="color:rgb(51,51,51)">Thank you for shopping with us.</div>
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<div dir="ltr" style="color:rgb(51,51,51)">We'd like to confirm that the order (7356323851) has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>
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<div style="color:rgb(51,51,51)">Do place a new order again with us so we will be able to confirm &amp; deliver it to you.</div>
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<div style="color:rgb(51,51,51)">Feel free to get in touch with us for further assistance.</div>
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<div><span style="font-size:10.5pt">Your friends,</span></div>
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<span style="font-size:10.5pt">The</span><span> </span><span style="font-size:10.5pt">S</span><span style="font-size:10.5pt">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3839998