Subject: New Reply Received - My order
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 30 Jan 2022 18:56:39 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  My order  Ticket comment <div dir="auto">Can i visit any branch and change it from there???</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 30 Jan 2022, 6:17 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Khuloud,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for any inconvenience caused, We also assure you that a request has been submitted to the concerned team not to repeat this experiment in the future.<br><br>Regarding your order 8156001298, we would like to inform you that we have created a return request for you and the courier partner may take up to 2-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+96555752112). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.<br><br>You can also track your order on <a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number" dir="ltr" rel="noreferrer" target="_blank">LMG</a> using the tracking number RP0130220005861. <br><br>After the collection, the money you paid will be reversed to your My Credit.<br><br> We look forward to hearing from you.<br><br> Your friends,<br> The Support Team.</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3829108