Subject: New Reply Received - Request for Return against order # 9519958555
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Jan 2022 16:45:13 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Request for Return against order # 9519958555  Ticket comment <div dir="auto">Dear Team,<div dir="auto">Kindly find my collection address below</div>
<div dir="auto"><br></div>
<div dir="auto">Industrial Area 1</div>
<div dir="auto">Bmw road</div>
<div dir="auto">Behind shj city center </div>
<div dir="auto">Mob no : 056 525 81 84</div>
<div dir="auto"><br></div>
<div dir="auto">Hope to hear from you soon</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Joby</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jan 28, 2022, 7:23 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Joby,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We are truly sorry to hear that our courier team failed to pick up the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle-free process. <br><br>We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items. <br><br><strong>Kindly provide us with your full address and your contact number to complete the collection ASAP. <br></strong><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3781891