Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Jan 2022 09:52:38 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">هلا مرحبا إن عندي طلبية عطر مااجت</div>
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<div dir="ltr" class="gmail_attr">في الثلاثاء، ٢٥ يناير ٢٠٢٢ ٧:٢٢ م Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3801845</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Fatima,<br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thank you for getting in touch with us. </span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"><strong>Please provide us with more details about your query and the order number to further assist you.</strong></span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Looking forward to hearing from you.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>The Support Team</span></div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3801845