Subject: New Reply Received - RE: How easy was our returns process?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Jan 2022 18:12:43 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  RE: How easy was our returns process?  Ticket comment <div dir="auto">I went to centrepoint salmiya Salem am Mubarak street they refused to pay the refund.</div>
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<div dir="auto">This is really not acceptable.</div>
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<div id="composer_signature" dir="auto"><div style="font-size:12px;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 1/24/22  6:30 PM  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3660136] - RE: How easy was our returns process? </div>
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<div dir="ltr">Hi Mohammed,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">With reference to your order ID: 8119912858<br><br>We have been informed by the relevant team that you can get the refund (<span dir="ltr" style="white-space:pre"> </span>KWD1.90) cash from the nearest store to you (Centrepoint).<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3660136