Subject: New Reply Received - Re: ❗️Order 9613942557 - Re: ﻿ Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 25 Jan 2022 08:56:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: ❗️Order 9613942557 - Re: 	Order confirmed!   Ticket comment <div dir="ltr">
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<div dir="ltr">Hello</div>
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<div dir="ltr">No it was definitely returned. Either your courier has lost it or Max has. Why would I keep 2 of the same dresses in different sizes? </div>
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<div dir="ltr">It took you 2 months to process my return as you can see from below emails and after numerous follow ups. Your system will also not allow me to process the return because the items were not marked as ‘delivered’ after they were delivered. It’s
 obviously been lost on your end. I expect my refund issued otherwise I’ll be making a complaint to DED as I have had issues with your returns before</div>
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<div>From:Max &lt;[email-masked]&gt;<br>
<b>Sent:</b>Monday, January 24, 2022 7:22 pm<br>
<b>To:</b>[email-masked]<br>
<b>Subject:</b>Re: [#3805891] - Re: ❗️Order 9613942557 - Re:  Order confirmed!
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<div dir="ltr">Hi Khalida,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (<span dir="ltr" style="white-space:pre"> </span>AED355) on (10/06/2021) regarding the returned items:</div>
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<div dir="ltr">Checked High Neck Midi Shift Dress with Long Sleeves</div>
<div dir="ltr">Knitted V-neck Jacket with Long Sleeves and Button Front Closure</div>
<div dir="ltr">Textured Overcoat Fur Collar Jacket with Long Sleeves</div>
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<div dir="ltr">Kindly note the mentioned item: Ribbed Midi A-line Dress with Bishop Sleeves and Belt: not mentioned/returned in the return request.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<span dir="ltr">The Support Team</span>
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<div id="divRplyFwdMsg" dir="ltr"><font><b>From:</b> Khalida . &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, January 24, 2022 6:12 pm<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: ❗️Order 9613942557 - Re:  Order confirmed!
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<div><span style="color:rgb(51,51,51); font-family:Arial,Helvetica,sans-serif; text-align:left; background-color:rgb(255,255,255); display:inline!important"><span>Hi I am following up below. I returned one of the red dresses but didn’t get the refund. Thanks
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<div id="divRplyFwdMsg" dir="ltr"><font><b>From:</b> Khalida . &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, June 11, 2021 3:48 pm<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> ❗️Order 9613942557 - Re:  Order confirmed!
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<span style="font-size:inherit">Hello</span><br>
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<div dir="ltr">Please advise why you didn’t process the red ribbed dress which I returned as part of the refund for order 9623942557. I purchased 2 (size XS and S) as I was not sure about the sizing, and returned the one with the rest of the order. This was
 not processed by you as no mention of it on your email from Thursday.</div>
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<div dir="ltr">Thanks</div>
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<div id="divRplyFwdMsg" dir="ltr"><font><b>From:</b> Khalida . &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, June 5, 2021 9:25 am<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re:  Order confirmed!
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<div style="">Hello</div>
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<div dir="ltr" style="">Please advise why my return had not been processed yet, when you have picked up the goods. It has been over 2 months now since this has been picked up. </div>
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<div dir="ltr" style="">I am having numerous issues with your return process. If this is not sorted within the next few days I will be raising a formal complaint to the DED.</div>
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<div dir="ltr" style="">Thanks </div>
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<div id="divRplyFwdMsg" dir="ltr"><font><b>From:</b> Khalida . &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 12, 2021 1:03 pm<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re:  Order confirmed!
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<div>Hello I still have not received my refund for the below order which was picked up over 2 months ago. </div>
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<span style="font-size:11.5pt; font-family:Helvetica,sans-serif; color:black; line-height:23px">Order number is<span> </span></span><span style="font-size:11.5pt; font-family:Helvetica,sans-serif; color:rgb(0,185,229); line-height:23px"><span style="color:rgb(0,185,229); text-decoration:underline"><a href="https://www.maxfashion.com/ae/en/my-account/order/9613942557?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(0,120,212); text-decoration:underline" rel="noreferrer">9613942557</a> as
 per initial email below.</span></span>
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<div id="divRplyFwdMsg" dir="ltr"><font><b>From:</b> Khalida . &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 15, 2021 7:09 pm<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re:  Order confirmed!
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<div>Hi the items were picked up last week but my return has not been processed yet. Please update.</div>
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<div dir="ltr">Thanks </div>
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<div id="divRplyFwdMsg" dir="ltr"><font><b>From:</b> Khalida . &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, March 29, 2021 12:05 pm<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re:  Order confirmed!
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<div>Please update</div>
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<div id="divRplyFwdMsg" dir="ltr"><font><b>From:</b> Khalida . &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 27, 2021 5:43 pm<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> RE:  Order confirmed!
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Hi</div>
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Why is nobody addressing any of my emails? You agreed to take back the products and still nobody has picked them up.</div>
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I called your customer service 4 weeks ago and they said they will process the return and have the items picked up. Still nobody has come.  This is the second lot of packages that Im having the same issue with because of your website’s technical issues.</div>
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Please address urgently! </div>
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Thanks</div>
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<b>From:</b> Khalida . &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, January 25, 2021 5:04 PM<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re:  Order confirmed! </div>
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I previously got an email about the below that you will attend to the return manually. Please advise on this as I will be going overseas soon so need to return the products </div>
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<b>From:</b> Khalida . &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, November 21, 2020 1:13 pm<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re:  Order confirmed! </div>
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I want to return all the products except for 2. The website is not allowing me to request a return because it is not showing the products as ‘delivered’.</div>
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Please attend to this urgently </div>
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<b>From:</b> support=[email-masked] &lt;support=[email-masked]&gt; on behalf of Max Fashion &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, November 13, 2020 12:59 pm<br>
<b>To:</b> Khalida Popal<br>
<b>Subject:</b>  Order confirmed! </div>
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<span style="font-size:9.0pt; color:#1E1E1E">Your order number is 9613942557 | <a href="https://www.maxfashion.com/ae/en/my-account/order/9613942557?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer">
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<div style="margin:0in; line-height:24.0pt"><span style='font-size:18.0pt; font-family:"Helvetica",sans-serif; color:#242428'>Your order has been successfully placed.</span></div>
<div style="margin:0in; line-height:16.5pt">
<span style='font-size:11.5pt; font-family:"Helvetica",sans-serif; color:black'>Hi Khalida Popal, thanks for shopping with us.
<br>
For your reference, your order number is </span><span style='font-size:11.5pt; font-family:"Helvetica",sans-serif; color:#00B9E5'><a href="https://www.maxfashion.com/ae/en/my-account/order/9613942557?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer"><span style="color:#00B9E5; text-decoration:none">9613942557</span></a></span><span style='font-size:11.5pt; font-family:"Helvetica",sans-serif; color:black'>.
 Expect delivery by 16/11/2020. </span>
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<div style="margin:0in; line-height:16.5pt"><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#242428'>Order shipping to<br>
<b>Khalida Popal</b><br>
Damac heights<br>
2009<br>
Opposite marriott<br>
Dubai <br>
Mobile: +971 526085005 </span></div>
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<h4 style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: Calibri, sans-serif; font-weight: bold;margin:0in">
<span style="font-size:10.5pt; font-weight:normal">Payment Method:</span>
</h4>
<div style="margin:0in; line-height:18.75pt">
<span style='font-size:12.0pt; font-family:"Helvetica",sans-serif; color:#242428'><img id="_x0000_i1038" src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa"></span><span style='font-size:12.0pt; font-family:"Helvetica",sans-serif; color:#242428'></span>
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<div><span style="font-size:10.5pt">xxxx xxxx xxxx 4668 <br>
Khalida Popal </span></div>
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<div style="margin:0in"><b><span style='font-size:12.0pt; font-family:"Helvetica",sans-serif; color:#242428'>Order Details
</span></b></div>
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<div style="margin:0in; line-height:15.0pt"><span style="font-size:11.5pt; color:#202020">Item</span></div>
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<td width="40%" style="width:40.0%; padding:0in 0in 0in 11.25pt">
<div style="margin:0in; line-height:15.0pt"><span style="font-size:11.5pt; color:#202020">Description</span></div>
</td>
<td width="30%" style="width:30.0%; padding:0in 7.5pt 0in 0in">
<div align="right" style="margin:0in; text-align:right; line-height:15.0pt"><span style="font-size:11.5pt; color:#202020">Total Price</span></div>
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<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://www.maxfashion.com/ae/en/p/162702360?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="100%" id="_x0000_i1037" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https:/3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/WN20FS34BLACKMULTISHADE-WN20FS34-MXWIN20040920_01-2100.jpg"></span></a>
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<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>MAX
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<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Floral Print V-neck Wrap Robe with Tie-Ups
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<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Color: Multicolour</span>
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<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Size: S
</span>
</div>
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<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Quantity: 1
</span>
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</tbody>
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<td width="30%" style="width:30.0%; padding:15.0pt 7.5pt 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right">
<b><span style="font-size:10.0pt; color:#3D4648">AED 70 </span></b>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="max-width:465.0pt">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://www.maxfashion.com/ae/en/p/162654990?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="100%" id="_x0000_i1036" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https:/3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/WO20CLBROWNLIGHT-WO20CL-MXWN20160820_01-2100.jpg"></span></a>
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<td style="padding:6.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>MAX
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<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Textured Overcoat Fur Collar Jacket with Long Sleeves
</span></b>
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<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Color: Cream</span>
</div>
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<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Size: 8
</span>
</div>
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<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Quantity: 1
</span>
</div>
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</tbody>
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</div>
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<td width="30%" style="width:30.0%; padding:15.0pt 7.5pt 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right">
<b><span style="font-size:10.0pt; color:#3D4648">AED 180 </span></b>
</div>
</td>
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</tbody>
</table>
</div>
</td>
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<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
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<tbody>
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<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://www.maxfashion.com/ae/en/p/162797608?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="100%" id="_x0000_i1035" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https:/3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/HL05CLQRREDMEDIUM-HL05CLQR-MXWN20100320_02-2100.jpg"></span></a>
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<td style="padding:6.0pt 0in 0in 0in">
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<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>MAX
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<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Ribbed Midi A-line Dress with Bishop Sleeves and Belt
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<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Color: Red</span>
</div>
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<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Size: S
</span>
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</td>
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<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Quantity: 1
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td width="30%" style="width:30.0%; padding:15.0pt 7.5pt 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right">
<b><span style="font-size:10.0pt; color:#3D4648">AED 85 </span></b>
</div>
</td>
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</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
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<td width="28%" style="width:28.0%; padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="max-width:465.0pt">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://www.maxfashion.com/ae/en/p/162787504?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="100%" id="_x0000_i1034" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https:/3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/ECOM915EEXREDDARK-ECOM915EEX-MXWIN20040920_01-2100.jpg"></span></a>
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<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Color: Red</span>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Size: XS
</span>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Quantity: 1
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td width="30%" style="width:30.0%; padding:15.0pt 7.5pt 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right">
<b><span style="font-size:10.0pt; color:#3D4648">AED 85 </span></b>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td width="28%" style="width:28.0%; padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://www.maxfashion.com/ae/en/p/162784073?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="100%" id="_x0000_i1033" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https:/3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/MN14CLBLACKMULTISHADE-MN14CL-MXWIN20040920_01-2100.jpg"></span></a>
</div>
</td>
</tr>
</tbody>
</table>
</td>
<td width="40%" style="width:40.0%; padding:11.25pt 11.25pt 11.25pt 11.25pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:6.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>MAX
</span></b>
</div>
</td>
</tr>
<tr>
<td style="padding:6.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Knitted V-neck Jacket with Long Sleeves and Button Front Closure
</span></b>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Color: Black</span>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Size: XS
</span>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Quantity: 1
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td width="30%" style="width:30.0%; padding:15.0pt 7.5pt 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right">
<b><span style="font-size:10.0pt; color:#3D4648">AED 90 </span></b>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td width="28%" style="width:28.0%; padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://www.maxfashion.com/ae/en/p/162784079?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="100%" id="_x0000_i1032" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https:/3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/MN11CLBLACKMULTISHADE-MN11CL-MXWN20070920_01-2100.jpg"></span></a>
</div>
</td>
</tr>
</tbody>
</table>
</td>
<td width="40%" style="width:40.0%; padding:11.25pt 11.25pt 11.25pt 11.25pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:6.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>MAX
</span></b>
</div>
</td>
</tr>
<tr>
<td style="padding:6.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Checked High Neck Midi Shift Dress with Long Sleeves
</span></b>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Color: Black</span>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Size: XS
</span>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Quantity: 1
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td width="30%" style="width:30.0%; padding:15.0pt 7.5pt 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right">
<b><span style="font-size:10.0pt; color:#3D4648">AED 85 </span></b>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td width="28%" style="width:28.0%; padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://www.maxfashion.com/ae/en/p/162797607?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer"><span style="text-decoration:none"><img width="100%" id="_x0000_i1031" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https:/3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/HL05CLQRREDMEDIUM-HL05CLQR-MXWN20100320_02-2100.jpg"></span></a>
</div>
</td>
</tr>
</tbody>
</table>
</td>
<td width="40%" style="width:40.0%; padding:11.25pt 11.25pt 11.25pt 11.25pt">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:6.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>MAX
</span></b>
</div>
</td>
</tr>
<tr>
<td style="padding:6.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Ribbed Midi A-line Dress with Bishop Sleeves and Belt
</span></b>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Color: Red</span>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Size: XS
</span>
</div>
</td>
</tr>
<tr>
<td style="padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#3D4648'>Quantity: 1
</span>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td width="30%" style="width:30.0%; padding:15.0pt 7.5pt 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right">
<b><span style="font-size:10.0pt; color:#3D4648">AED 85 </span></b>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="border:none; border-top:solid #EEEEEE 1.0pt; padding:7.5pt 0in 0in 0in">
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td width="45%" style="width:45.0%; padding:0in 15.0pt 0in 0in">
<table class="MsoNormalTable" border="0" cellpadding="0" align="left" style="max-width:465.0pt">
<tbody>
<tr style="height:57.75pt">
<td width="65%" style="width:65.0%; padding:0in 0in 0in 0in; height:57.75pt">
</td>
</tr>
</tbody>
</table>
</td>
<td width="55%" style="width:55.0%; padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;line-height:18.75pt">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#333333'>Subtotal:
</span>
</div>
</td>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right; line-height:18.75pt">
<strong><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#333333'>AED 680</span></strong><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#333333'>
</span>
</div>
</td>
</tr>
<tr style="height:7.5pt">
<td colspan="2" style="padding:0in 0in 0in 0in; height:7.5pt"></td>
</tr>
<tr>
<td width="214" style="width:160.5pt; padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;margin-bottom:12.0pt; line-height:18.75pt">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#333333'>Standard ground shipping:
</span>
</div>
</td>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;margin-bottom:12.0pt; text-align:right; line-height:18.75pt">
<strong><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#333333'>FREE
</span></strong><span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#333333'></span>
</div>
</td>
</tr>
<tr style="height:7.5pt">
<td colspan="2" style="border:none; border-bottom:solid #CCCCCC 1.0pt; padding:0in 0in 0in 0in; height:7.5pt">
</td>
</tr>
<tr style="height:7.5pt">
<td colspan="2" style="padding:0in 0in 0in 0in; height:7.5pt"></td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;line-height:18.75pt">
<strong><span style='font-size:13.5pt; font-family:"Helvetica",sans-serif; color:#333333'>Total</span></strong><span style='font-size:13.5pt; font-family:"Helvetica",sans-serif; color:#333333'>
</span>
</div>
</td>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" align="right" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:right; line-height:18.75pt">
<strong><span style='font-size:13.5pt; font-family:"Helvetica",sans-serif; color:#333333'>AED 680</span></strong><span style='font-size:13.5pt; font-family:"Helvetica",sans-serif; color:#333333'>
</span>
</div>
</td>
</tr>
<tr style="height:7.5pt">
<td colspan="2" style="border:none; border-bottom:solid #CCCCCC 1.0pt; padding:0in 0in 0in 0in; height:7.5pt">
</td>
</tr>
<tr style="height:7.5pt">
<td colspan="2" style="padding:0in 0in 0in 0in; height:7.5pt"></td>
</tr>
<tr style="height:7.5pt">
<td colspan="2" style="padding:0in 0in 0in 0in; height:7.5pt"></td>
</tr>
<tr>
<td colspan="2" style="padding:0in 0in 15.0pt 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;line-height:15.0pt">
<span style='font-size:10.5pt; font-family:"Helvetica",sans-serif; color:#333333'>Your order could earn you 128 Shukrans.
</span>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td width="100%" style="width:100.0%; border:none; border-top:solid #EEEEEE 1.0pt; padding:7.5pt 0in 15.0pt 0in">
<div class="MsoNormal" align="center" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:center">
<span style='font-family:"Tahoma",sans-serif; color:black'></span><span style='font-family:"Helvetica",sans-serif'></span>
</div>
<div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:6.25in">
<tbody>
<tr>
<td style="padding:0in 0in 11.25pt 11.25pt">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<span class="aligntext"><b><span style="font-size:11.5pt; color:#242428">Need help? Get in touch</span></b></span><b><span style="font-size:11.5pt; color:#242428"></span></b>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="1" cellpadding="0" style="max-width:217.5pt; background:#F9F9F9; border:solid #EEEEEE 1.0pt; min-height:95px">
<tbody>
<tr>
<td width="100%" style="width:100.0%; border:none; padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="mailto:[email-masked]?Body=Contacted" target="_blank" rel="noreferrer"><span style="border:none windowtext 1.0pt; padding:0in; text-decoration:none"><img width="38" id="_x0000_i1030" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" alt=" mailus" style="width:.3958in"></span></a>
</div>
</td>
<td style="padding:0in 0in 0in 15.0pt">
<div style="margin:0in; line-height:15.0pt">
<strong><span style='font-size:8.5pt; font-family:"Calibri",sans-serif'>Write us an email now</span></strong><span style="font-size:8.5pt">, we'll get back to you as fast as we can.</span>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div>
<div class="MsoNormal" align="center" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;text-align:center">
<span style="color:black"> </span>
</div>
<div align="center">
<table class="MsoNormalTable" border="1" cellpadding="0" style="max-width:217.5pt; background:#F9F9F9; border:solid #EEEEEE 1.0pt; min-height:95px">
<tbody>
<tr>
<td width="100%" style="width:100.0%; border:none; padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://www.facebook.com/MaxFashionMENA" target="_blank" rel="noreferrer"><span style="border:none windowtext 1.0pt; padding:0in; text-decoration:none"><img width="38" id="_x0000_i1029" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" alt="facebook" style="width:.3958in"></span></a>
</div>
</td>
<td style="padding:0in 0in 0in 15.0pt">
<div style="margin:0in; line-height:15.0pt">
<strong><span style='font-size:8.5pt; font-family:"Calibri",sans-serif'>Connect with us</span></strong><span style="font-size:8.5pt"> on your favourite social network.</span>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</td>
</tr>
<tr>
<td width="100%" style="width:100.0%; padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="1" cellpadding="0" style="max-width:217.5pt; background:#F9F9F9; border:solid #EEEEEE 1.0pt; min-height:95px">
<tbody>
<tr>
<td width="100%" style="width:100.0%; border:none; padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:465.0pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif">
<a href="https://twitter.com/maxfashionMENA" target="_blank" rel="noreferrer"><span style="border:none windowtext 1.0pt; padding:0in; text-decoration:none"><img width="38" id="_x0000_i1028" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" alt=" twitter" style="width:.3958in"></span></a>
</div>
</td>
<td style="padding:0in 0in 0in 15.0pt">
<div style="margin:0in; line-height:15.0pt"><span style="font-size:8.5pt">Reach out in 140 characters! We are
<strong><span style='font-family:"Calibri",sans-serif'>@maxfashionMENA</span></strong>.</span></div>
</td>
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</tbody>
</table>
</td>
</tr>
</tbody>
</table>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3805891