Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 24 Jan 2022 19:41:53 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Attaching the defect side picture and also the normal side for comparison </div>
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<div>On Mon, 24 Jan 2022, 23:32 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Keerthi,</div>
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<div><span dir="ltr" style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Thank you for getting in touch with us.</span></div>
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<span dir="ltr" style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>We sincerely apologize for any inconvenience caused.</span> </div>
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<br>We would like to inform you that your item warranty includes 2 years against any manufacturing defects. </div>
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<br>We request you to please provide us with more information about the issue and share with us an image of the item showing the issue so that we can investigate further and assist you accordingly with this.<br><br>We are looking forward to hearing from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043300029259'>20220124_213502.jpg</a><br />2. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043300029260'>20220124_213523.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3806806