Subject: Ticket Assigned - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 16:45:03 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect Hello!
Would like to follow up ny order 9520594292, it was ordered last Dec.23,2021 till now there's no update what happen to my order even for several times of follow up and the complaint has been raised still no update from your end. Please let me what is the status, what's taking it too long to be ready for pick up it's not even for home delivery&whenever i enquire in your customer service chat it always put on resolved how can it be resolved if my queries still on progress my order has not been receive. It's frustrating and experience just really worst with no  courtesy of sending any uodaye even for so much delayed.
Would appreciate your prompt update. 
Best regards,
May https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3712285