Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Dec 2021 19:26:30 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi Can You confirm about the status of this Return’s refund. As first it was picked up after 20 days of return request on 5th of Dec and now 9 days Passed but no update about the refund process.<br>
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<div>On 5 Dec 2021, at 8:57 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Muhammad,</div>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you.</div>
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Regarding the order 9512444825 We would like to inform you that a new return request has been created on 05/12/2021 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.<br>
The tracking NO is RP120521005450<br>
You can track from the following website <a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number&amp;fbclid=IwAR0AsD6fuFfj7ZfrDrcXOcZOre4TIOSHALpRVrOlk5A5R4_AD53QEbrVUE4" rel="noreferrer">
LMG</a> </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3493770