Subject: New Reply Received - Re: ﻿ Your Click & Collect order is confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 14 Dec 2021 14:05:43 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: 	Your Click & Collect order is confirmed!  Ticket comment <div>Thank you for the prompt reply f9r solving my concern. Appreciated <br id="yMail_cursorElementTracker_1639490592258"><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Tue, 14 Dec 2021 at 10:19 am, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7460028250"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3592927</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Prince Malik : </div>
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<div id="yiv7460028250yqtfd29011" class="yiv7460028250yqt1700002878">Hi Samantha,</div>
<br><br>Thank you for your patience.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund for the same on 13 Dec, 2021.</div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3592927