Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Dec 2021 06:12:30 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">Thank you <div dir="auto"><br></div>
<div dir="auto">I will be expecting a reach out from the concerned department.</div>
<div dir="auto"><br></div>
<div dir="auto">My telephone number remains the same as was on the order slip.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Dec 12, 2021, 11:54 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ema,</div>
<div dir="ltr">
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">​We are truly sorry to hear that you are not satisfied with our services. This is surely not the experience we want our customers to have when they shop with us.<br><br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply with the basic standards and for the inconvenience we caused in delivering the order.<br><br>Regarding your order (9518456157), we have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
<div><br></div>
<div>We request you to please allow us some time so we can work on this and do the needful.</div>
<div><br></div>
<div>We appreciate your patience.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3592331