Subject: New Reply Received - Fwd: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Dec 2021 18:01:00 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Fwd: Your refund is on its way  Ticket comment <div dir="auto">
<div>Refund my money to original payment method. </div>
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<div dir="auto">ASAP.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 12 Dec 2021, 9:52 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nidhindk,<br>​</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We are truly sorry to hear that you are not satisfied with our services. This is surely not the experience we want our customers to have when they shop with us.<br><br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply with the basic standards and for the inconvenience we caused in delivering the order.<br><br>
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<div dir="ltr">Regarding your order (9515563130), we would like to inform you that in addition to the amount (AED52.64), we have processed the refund of the amount (3.3568 AED) in your "My Credit" wallet. You can use your "My Credit" account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3523954