Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Dec 2021 11:52:11 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<br><div>Sorry to say that you have one of the worst customer service in the town. Phone representatives have no idea. </div>
<div>No reply to emails for days!!!!</div>
<div><br></div>
<div>Honestly, it was a very disappointing experience.</div>
<div><br></div>
<div>All the best.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Dec 10, 2021 at 8:36 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Vibin,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We are truly sorry to hear that you are not satisfied with our services. This is surely not the experience we want our customers to have when they shop with us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that the reason for the delay in returning the money is due to the delivery of the products by the shipping company together in order No. (9512661035), so it required more time to check and solve the issue, in your future orders, please submit the returns for each order separately.<br><br>
</div>
<div dir="ltr">​We also assure you that a request has been submitted to the concerned team not to repeat this experiment in the future.<br><br>Thanks for your cooperation and appreciate your understanding with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Your Friends,<br>The Support Team.<br>
</div>
<div><br></div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3376355