Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 11 Dec 2021 11:10:28 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>Im waiting for my refund for the last 3weeks. 118 aed has to refund.. This kind of service is making us to rethink to order next time.</div>
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<div>Thank you much for the service.</div>
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<div><div dir="ltr" class="gmail_signature"><div dir="ltr">
<b><font>Warm Regards,</font></b><div><b><font>Jacob Joseph</font></b></div>
<div><b><font>Food Technologist, UAE</font></b></div>
<div><b><font>Contact me on : +971506175212</font></b></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Dec 10, 2021 at 8:26 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Jacob ,<br><br>
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<div dir="ltr">Thank you for shopping with us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br> <br>We can understand your frustration here. Please be assured as we have now escalated this issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.<br> <br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3363610