Subject: New Reply Received - Re: Your order number 9518234126 is ready for collection
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 11 Dec 2021 03:08:10 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your order number 9518234126 is ready for collection  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Good morning, <br>
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If you cannot change location then cancelled it. I don't want to drive 35km for this amount of item.
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Thank you and regards, <br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Remedios. <span id="ms-outlook-android-cursor"></span>
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<div id="ms-outlook-mobile-signature" dir="auto">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, December 11, 2021 1:59:16 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3582232] - Re: Your order number 9518234126 is ready for collection
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<div dir="ltr" style="color:rgb(0,0,0); font-size:12pt">Hi Remy,</div>
<div dir="ltr" style="color:rgb(0,0,0); font-size:12pt">​<br>
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<div dir="ltr" style="color:rgb(0,0,0); font-size:12pt">Thank you for reaching out to us and giving us the opportunity to serve you.
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<div><span dir="ltr" style="font-size:16px; font-style:normal; font-weight:400">We are sorry to inform you that as per our policy we won't be able to do any changes in your order or in-store collection location once the order has been placed successfully.</span></div>
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<div><span dir="ltr" style="font-size:16px; font-style:normal; font-weight:400">Your order ID (9518234126) is now ready for collection. <br>
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Kindly make sure to have your ID or Passport, during the pickup</span></div>
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<span style="font-size:12pt">Also, the order will be</span> automatically canceled if not collected within 14 days and the amount will be reversed after 4 -15 days.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3582232