Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Dec 2021 16:43:11 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Dear MAX,

I am very disappointed and very upset as you promised to deliver my item within 1 week, but it's turns out will never happen coz it's almost 2 weeks. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3456726