Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 07 Dec 2021 13:10:33 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">I am completely not satisfied with your unprofessional treatment.</div>
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<div dir="auto">I went to Avenues stores 2 times, they promised to come and assemble the bed, but they lied about the commitment.</div>
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<div dir="auto">Customer care doing nothing, and every phone call or email we try is coming without any action.</div>
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<div dir="auto">I need to highlight this bad experience to hight management.</div>
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<div dir="auto">Therefore, provide me a contact for any senior in your company.</div>
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<div dir="auto">Just tell me how can i use the bed? I told you its urgent !!</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 6 Dec 2021, 4:44 pm Rami Abu Shakra, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">No body came.<div dir="auto">We are treated unfairly.</div>
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<div dir="auto">Your immediate action is highly appreciated.</div>
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<div dir="ltr" class="gmail_attr">On Sun, 5 Dec 2021, 5:08 pm Rami Abu Shakra, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi<div dir="auto">I did visit Avenues store.</div>
<div dir="auto">I purchased it there.</div>
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<div dir="auto">I met them, they promised to send someone to assemble today or tomorrow.</div>
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<div dir="auto">If no action is taken, ill update you.</div>
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<div dir="ltr" class="gmail_attr">On Sun, 5 Dec 2021, 12:45 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">Hi Rami ,</font></font></font></font><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font><br>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Thank you for contacting us,</font></font></font></div>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We apologize for the inconvenience caused.</font></font></font></div>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We request you specify if the order was placed online or it was purchased from the  store if it was purchased from the store then we request you visit the same store they will help you in this regard and if the order was placed online then please confirm the date on which the item was purchased so that we can check and do needful .</font></font></font></div>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Feel free to contact us if you need further assistance.</font></font></font></div>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Your friends,</font></font></font></div>
<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Support Team</font></font></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3484573