Subject: New Reply Received - Fwd:
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 14:36:14 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Fwd:   Ticket comment <div>Hello,</div>
<div><br></div>
<div>This is to follow up again.Please collect the items returned.</div>
<div><br></div>
<div>Thanks,</div>
<div>Elena <br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Dec 5, 2021, at 5:29 PM, lyn doroy &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">Hello,<div><br></div>
<div>Nobody is calling and collecting the items today.Again, please arrange the collection.</div>
<div><br></div>
<div>Regards,</div>
<div>Elena<br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>On Dec 4, 2021, at 7:33 PM, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Elena,</div>
<div>
<br><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Thank you for reaching out to us.</span>
</div>
</div>
<div dir="ltr">
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">We can see that you are contacting regarding the return of your order (9511799855)</span></div>
<div>
<span dir="ltr" rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>​</span><br>
</div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">We understand that you want return item to be collected on specific day i.e. Sunday. We would like to inform that you will receive a call from our courier agent before he will attempt to collect your items. You can then instruct our courier agent about the date you are available to handover the items.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Feel free to get in touch with us for further assistance.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Your friends,</span></div>
<div><span rel="tempredactor" style="font-size: 14px">The Support Team </span></div>
</div>
</div>

	

</div></div></blockquote>
</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3490807